Last updated: 02/06/2025

Welcome to Thermalweld. By accessing our website or purchasing from us, you agree to the following terms:

1. Products & Usage

Thermalweld products are designed for automotive use by individuals capable of safely operating and maintaining a vehicle. Instructions must be followed precisely. Misuse may void any refund rights.

2. Orders & Pricing

All prices include VAT unless otherwise stated. We reserve the right to change pricing or cancel orders due to stock or system errors.

3. Delivery

We aim to dispatch orders within 1–2 business days. Shipping times vary by location. Delays due to courier service are beyond our control.

4. Refunds & Guarantees

Thermalweld comes with a money-back guarantee, provided the product is used according to the supplied instructions and the customer service protocol is followed. A valid Customer Service Number (CSN) and order receipt are required to process claims.

5. Intellectual Property

All content on this website, including branding, images, guides, and formulations, is the intellectual property of Thermalweld (Omnicore Group Ltd) and may not be reproduced without permission.

6. Liability

We are not liable for damages resulting from improper use of our products or failure to follow instructions. We do not offer mechanical diagnoses and always recommend consulting a professional where uncertain.

7. Governing Law

These terms are governed by the laws of England and Wales.